Policy
Refund and return policy
Returns depend on product condition, model eligibility and manufacturer or distributor rules.
Report an issue
Contact us within 48 hours of delivery for a wrong model, shortage or visible transit damage. Keep original packaging and provide clear photos or video.
Eligible returns
Unused, sealed items may be eligible after verification. Opened, installed, registered, damaged or special-order products may not be returnable unless defective.
Defective products
Defects are handled under the applicable OEM warranty or replacement process. Testing and manufacturer confirmation may be required.
Refund timing
Approved refunds are issued to the original method after the returned item and documentation are checked. Bank settlement time is outside our control.